User Experience vs Security: the great stand-off
Us product people have to walk the fine line between the two.
design
The Product / UX Lifecycle. A series of articles from me.
A series of three articles on designing better digital products across the full user lifecycle.
Stop designing filters and start designing search
I get asked a few times a year. What’s a good design pattern for search filters? I um, and I err, and I try and think of good ones. The problem being, filtering is an admission your search experience isn’t working.
Chat bot template
I find myself designing examples of chat bots quite a lot at the moment. To help the product team better understand the value of chat bots I often mock up example conversations that might occur. I use this template.
UX mistakes I have made #3: Showing your Organisational Underwear
A series of blog posts about common User Experience and IA mistakes. I have at some point made all of these blunders and later regretted each and every one.
Flat design, affordance and taking responsibility
One of the biggest design trends of the last few years has been flat design but it has come at a cost.
Arabic web / app design and UX
I get asked on a regular basis about designing for Arabic so I thought I’d share the advice more widely
If you do what you always did, you will get what you always got.
Attributed to Albert Einstein (or was it Henry Ford or Mark Twain)
The UI Macguffin
Infamous amongst the veterans of interaction design this red herring can cause you problems unless you know what’s going on.
A lesson in the importance of kerning.
The unfortunate story of Clint and his tattoo.